Surbiton Privacy

1. Information Surbiton Collects

Surbiton collects and processes various types of personal information, including:

2. How Surbiton Uses Your Information

Surbiton uses your personal information for the following purposes:

• Service Delivery (Surbiton Contract):
  • Processing and managing your vehicle rental bookings and agreements for Surbiton. Verifying your identity and confirming you meet our Surbiton rental requirements. Facilitating vehicle collection and return procedures at Surbiton locations. Processing payments and handling deposits and any charges related to Surbiton rentals.
• Surbiton Customer Communication (Legitimate Interest/Contract Performance):
  • Sending Surbiton booking confirmations, updates, and important rental details. Responding to your inquiries and providing customer support. Notifying you of changes to Surbiton services or policies.
• Surbiton Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates from Surbiton where you have given consent or where Surbiton has a legitimate interest. You can opt out at any time.
• Surbiton Improvements (Legitimate Interest):
  • Analyzing Surbiton website use to improve experience and functionality. Conducting research to update Surbiton vehicle fleet and services.
• Surbiton Compliance (Statutory Obligation):
  • Complying with legal, regulatory, and tax requirements applicable to Surbiton. Preventing fraud and safeguarding the security of our services. Resolving disputes and enforcing Surbiton's terms and conditions.

3. Information Sharing — Surbiton

Surbiton may share your personal information with:

• Surbiton Providers: Third-party companies that help Surbiton provide its services, such as payment processors, IT support firms, and maintenance contractors. These suppliers are contractually required to protect your data.

Surbiton does not sell your personal information to third parties for marketing purposes.

4. Data Protection

Surbiton implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure servers, and regular security assessments. Still, no internet transmission or electronic storage system can be guaranteed to be completely secure.

5. Data Retention

Surbiton retains your personal information only for as long as necessary to carry out the purposes for which it was collected, including meeting legal, accounting, or reporting obligations. Retention periods vary by the type of information and the context of processing.

6. Data Rights

Under UK data protection law, Surbiton recognises the following rights:

• Surbiton Data Access: Request a copy of the personal information Surbiton holds about you.

To exercise these rights, please contact Surbiton using the contact details below.

7. Cookies and Tracking on Surbiton

Surbiton’s website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and customize content. You can manage your cookie preferences through your browser settings.

8. Surbiton Policy Updates

Surbiton may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Surbiton recommends that you review this policy regularly.

9. Contact Surbiton

For inquiries about this Privacy Policy or our data handling, contact Surbiton: